Privacy Policy

Bloom Inc (“Bloom” or the “Company”) provides technology that connects hardware brands with the services they need to thrive. This Privacy Policy is designed to help you understand how we collect, use, and share your personal information and to help you understand and exercise your privacy rights.

1. Scope

This Privacy Policy applies to personal information processed by us, including on our websites, through communications with individuals, and other online or offline offerings. To make this Privacy Policy easier to read, these websites and other offerings and interactions are collectively called “Services.”

This Privacy Policy does not apply to any of the personal information that our customers may collect and process using Bloom’s Services (“Customer Data”). Our customers’ respective privacy policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our customer. Bloom is the controller for the personal information we process, unless otherwise stated. For information on how to contact us, please refer to Contact Us below.

2. Personal Information We Collect

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically (such as through video recordings and when you use our Services), and information from other sources such as third-party services and organizations, as described below.

‍2.a Information You Choose to Give Us

We may collect the following personal information that you provide to us.

‍Profile and Account Information. We may collect personal information that you provide to view video recordings and live stream demonstrations, such as name, title, company, and email address.

Information About Others. Such as a payment instrument or contact information belonging to another person or information about a co-worker. By providing us with personal information about others, you certify that you have permission to provide that information to Bloom for the purposes described in this Privacy Policy and you have shared the Bloom Privacy Policy with them.

‍Purchases. We may collect personal information and details associated with your purchases, including payment information. Any payments made through or for our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but it may receive information associated with your payment card information (e.g., your billing details).

Payment Information. Such as payment account or bank account information. If you are not a Bloom user, we may receive payment information relating to you, such as when a Bloom user provides your payment card to complete a booking.

‍Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.

‍Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

‍Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., video recordings, messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users. Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend conferences, trade shows, and other events.

‍Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities. Job Applications. We may post job openings and opportunities on our Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.

Referrals and Co-Workers. If you are invited to the Bloom Platform, for example, as a co-worker, the person who invited you can submit personal information about you.

‍2.b Information Collected Automatically

We may collect personal information automatically when you use our Services:

‍Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services. We may also collect personal information through video recordings. For example, your image may be captured if and when you are in front of the cameras outside of a vehicle used by Bloom for technology testing and demonstration purposes.

‍Location Information. We may collect precise location information, such as through GPS coordinates associated with our technology testing and demonstration hardware.

‍Cookies, Pixel Tags/Web Beacons, and Other Technologies. We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services.

‍Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

‍Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded. Our uses of these Technologies fall into the following general categories:

‍Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality;

‍Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below);

‍Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;

‍Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party websites. See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

‍Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. Our analytics partners may include:

‍AWS Pinpoint. For more information, please visit AWS’ Privacy Notice. To learn more about how to opt-out of AWS’ use of your information, please click here.

‍Google Analytics. For more information, please visit Google Analytics’ Privacy Policy . To learn more about how to opt-out of Google Analytics’ use of your information, please click here.

‍Leadfeeder. For more information, please visit Leadfeeder’s Privacy Notice. To learn more about how to opt-out of Leadfeeder’s use of your information, please click here.]

‍2.c Information Collected from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party application that you have made available via your privacy settings.

‍Social Media Platforms. Our Services may contain social media buttons such as LinkedIn or Instagram (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.

Third-Party Applications. If you choose to link, connect, or login to the Bloom Platform with a third-party service, such as Google, Facebook, and WeChat, you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service. If you choose to connect a smart lock to your Bloom account, we may collect information about the smart device, such as log or event information and device information.

Financial Institutions. If you elect to pay with funds from your bank account, we may receive certain information from your financial institution, such as bank account details and account balance.

Flexible Payment Plans and Financing Providers. If you elect to purchase a reservation and pay on an installment plan, we may receive certain information from the third-party provider, such as the payment schedule and actual payments on authorized payment plans‍

3. How We Use Your Information

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

3.a Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as: Managing your information and accounts; Providing access to certain areas, functionalities, and features of our Services; Answering requests for customer or technical support; Communicating with you about your account, activities on our Services, and policy changes; Processing your financial information and other payment methods for products or Services purchased; Processing applications if you apply for a job we post on our Services; and Allowing you to register for events.

‍3.b Administrative Purposes

We use your information for various administrative purposes, such as: Pursuing our legitimate interests such as research and development (including marketing research), direct marketing, network and information security, and fraud prevention; Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity; Measuring interest and engagement in our Services; Short-term, transient use, such as contextual customization of ads; Improving, upgrading or enhancing our Services; Developing new products and Services; Ensuring internal quality control and safety; Authenticating and verifying individual identities, including requests to exercise your rights under this policy; Debugging to identify and repair errors with our Services; Auditing relating to interactions, transactions and other compliance activities; Enforcing our agreements and policies; and Complying with our legal obligations.

‍3.c Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.

Some of the ways we may market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in Contact Us below.

‍3.d Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

‍Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

‍De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, information about the device from which you access our Services, or other analyses we create.

4. How We Disclose Your Information

We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

‍4.a Disclosures to Provide Our Services

The categories of third parties with whom we may share your information are described below.

‍Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, data analytics, hosting, payment processing, customer service, and related services.

‍Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.

‍Social Networks. We may share your personal information with social networks when you request that we do so, such as when you share or repost content from our Services.

‍Advertising Partners.We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.”

‍APIs/SDKs. We may use third-party Application Program Interfaces (“APIs”) and Software Development Kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in Contact Us below.

‍4.b Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

‍4.c Disclosures in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

5. Your Privacy Choices and Rights

5.a Your Privacy Choices Your Privacy Choices.

The privacy choices you may have about your personal information are determined by applicable law and are described below.

‍Email and Telephone Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Policy).

We process requests to be placed on do-not-mail, do-not-phone, and do-not-contact lists as required by applicable law.

“Do Not Track.”Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

‍Cookies and Interest-Based Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance , and the Digital Advertising Alliance of Canada .

Please note you must separately opt out in each browser and on each device.

‍Personal Information in Video Recordings. Bloom may use video to facilitate the marketing and sales of this technology. The Company recognizes that such video recordings may occasionally and unintentionally capture personal information that is not relevant or necessary for these purposes. We have implemented controls to remove such personal information (e.g., truncation of recordings or blurring of individuals or objects within the recordings). If you observe any of your personal information that you would like to request that we remove, please contact us as set forth in Contact Us below.

We will process such requests as we deem appropriate and in accordance with applicable laws. Similarly, you may report inappropriate content (e.g., intellectual property violations; illegal, dangerous, or violent content) by contacting us.

‍5.b Your Privacy Rights Your Privacy Rights.

In accordance with applicable law, you may have the right to:

‍Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information;

‍Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, we may provide self-service tools that enable you to update your personal information;

‍Request Deletion, Anonymization or Blocking of your personal information when processing is based on your consent or when processing is unnecessary, excessive or noncompliant;

‍Request Restriction of or Object to our processing of your personal information when processing is noncompliant;

‍Withdraw your Consent to our processing of your personal information. If you refrain from providing personal information or withdraw your consent to processing, some features of our Service may not be available;

‍Request data portability and receive an electronic copy of personal information that you have provided to us; Be informed about third parties with which your personal information has been shared; and Request the review of decisions taken exclusively based on automated processing if that could affect data subject rights. If you would like to exercise any of these rights, please contact us as set forth in Contact Us below. We will process such requests in accordance with applicable laws.

6. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

7. International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

8. Retention of Personal Information

We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

9. Supplemental Notice for California Residents

‍Category of Third Parties Information is Disclosed to for a Business Purpose Identifiers.

A real name, alias, postal address, online identifier, Internet Protocol address, email address, or other similar identifiers.

Service providers

Data analytics providers

Business partners

‍Inferences drawn from other personal information to create a profile about a consumer

Profile reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

A name, signature, address, telephone number, driver’s license, insurance policy number, employment, employment history, bank account number or any other financial information. Personal Information does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records. Note: Some personal information included in this category may overlap with other categories. Service providers

Data analytics providers

Business partners

Social networks

Advertising networks

‍Professional or employment-related information

Current or past job history or performance evaluations, legal authorization to work in the United States.

‍Category of Personal Information Collected by Bloom

Service providers

Business partners

Data analytics providers Service providers

Data analytics providers

Business partners

Social networks

Advertising networks

‍Protected classification characteristics under California or federal law

Age (40 years or older), sex (including gender or gender identity). Commercial information

Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Internet or other electronic network activity

Browsing history, search history, information on a consumer’s interaction with an internet website, application, or advertisement.

Service providers

Business partners

Data analytics providers

Social networks

Advertising networks

‍Geolocation data

Physical location or movements.

‍Sensory data

Audio, electronic, visual, or similar information. Service providers

Business partners

Data analytics providers Service providers

Data analytics providers Advertising networks

Business partners

Data analytics providers

Social networks

Service providers Service providers

Data analytics providers

Business partners The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in Personal Information We Collect and How We Use Your Personal Information above, respectively.

“Sales” of Personal Information under the CCPA

For purposes of the CCPA, Bloom does not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age.

Additional Privacy Rights for California Residents

Non-Discrimination. California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us as set forth in Contact Us below and provide written authorization signed by you and your designated agent.

Verification To protect your privacy, we will take steps the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your profile information and use of our Services.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth in Contact Us below. We will process such requests in accordance with applicable laws.

Right for Minors to Remove Posted Content. Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly-viewable portions of the Services by contacting us directly as set forth in Contact Us below.

10. Supplemental Notice for Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. To request that we not sell your information in the future, please contact us at info@togetherwebloom.uswith the subject line “Nevada Do Not Sell Request” and provide us with your name and the email address associated with your account.

11. Children's Information

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in Contact Us below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.

12. Other Provisions

‍Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

Supervisory Authority. If you are located in the European Economic Area, Switzerland, the United Kingdom or Brazil, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

13. Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Bloom

hello@togetherwebloom.us 2050 15th St, Detroit, MI 48216